Recommended reading

It was our great pleasure to meet with Dr Deborah Swallow while visiting our daughter in London several years ago. Like her, the specialist area of our work is in the invigorating, fascinating exciting and potentially fraught world of Intercultural communications. Meeting people of like-minds, is always energising. Dr Deborah Swallow is a kindred spirit. We are sure Eilidh Milnes will be too when we meet her on our next sojourn to the northern hemisphere. Air-travel has made the world a far more accessible place. The Diversity Dashboard is a fantastic metaphor for providing useful instruments on how to navigate Read more →

How national culture impacts organisational culture — and business success Using extensive case studies of successful global corporations, this book explores the impact of national culture on the corporate strategy and its execution, and through this ultimately business success — or failure. Read more →

Used as a reference amongst other texts and theories, it’s very useful for gaining a better understanding of diversity as an essential and integral part of international business. Read more →

There is no silver bullet for building and communicating effectively across-diverse cultures. However, if anyone wants to improve their cross-cultural communication skills and just learn about working with other cultures, then this book is an excellent place to start. Learning to work effectively with people from other cultures is a dynamic and fascinating area. This book is an accessible and easy to read guide about how to do this with hard learnt practical examples, research and case studies. For some , it may be a ‘no brainer’ to learn the obvious surface features, such as initial greetings, whether or not Read more →

A must read for the international manager. ‘Communication is the beginning of understanding’…. When teams collide provides great insight into the communication styles of different cultural groups and how they might play out in international teams with practical examples and case studies. Read more →

Book review here.   Read more →

This is one of the few books on cross-cultural awareness written by an author in our part of the world i.e. Australiasia. Dancing with Dragons: Chopsticks People Revealed for Global Business by Dr Moni Storz PhD, is an informative and engaging read about how to do business with a market that is home to almost one third of the world’s population. For the majority these people – Chinese, Japanese, Koreans and Vietnamese, the humble chopsticks are an integral part of their way of life. For the rest of the world the use of their fingers, knives, forks or spoons to eat Read more →

Blind Spots was an unexpected discovery I found at the library when I was researching for material on Unconscious Bias. The authors, Max H. Bazerman and Ann E. Tenrunsel, give an easy to read insight into the world of business ethics and the reasons behind why the actions of good people with the best of intentions,  sometimes run counter to their espoused beliefs. Readers will find the chapter on ‘Narrowing the Gap’ interventions for improving ethical behaviour really practical.   Read more →

A practical guide for businesses and organisations to accelerate the productivity of their people across cultures and borders. Read more →